I think Smith was right in making the decision to go public. He had valid reason for going public, since it was evident Goldman Sachs was being shady. Although it did appear Smith was slandering the company, I think there would have been no other way to go around it. Goldman Sachs is a large company. When dealing with large companies, something big is bound to happen when one of its top employers quits. I don't think it was unethical for Smith to come out publicly about what he thought of Goldman Sachs.
I believe Goldman made the write move by sending out a memo to the staff about the controversy. However, I think they could of done even more than just a memo being sent out. I think they should of done something to show their employees how much they appreciate their work they do for the company. I think hiring a new PR person was a good move on their part. It was evident there current spokesperson was not benefitting them. I also think it was best for Goldman Sachs to stay out of the public light.
For future reference, I would advise Goldman Sachs to have an excellent PR department. In being a large company, any sort of news will be made a big deal. I would also advise them to focus more on their work environment. Take notice in what your employees are doing and how they are feeling. Happy workers makes not only happy customers but also better work. I think Goldman Sachs should work more from within in order to maintain strong ties with their employees.
No comments:
Post a Comment